How To Choose Aged Care Support Provider?

The choice of an aged care provider is significant, and many factors to be considered. CareAbout offers all the details you require to be certain about your decision.

Not all aged care providers are created equal


It's crucial to consider your requirements before going far into your research, as many different aged care providers are the same. They offer different levels of services based on different elements. Costs, duration of time that treatment is needed, the medical or health treatments required, eligibility for subsidy, and need for additional services will determine which provider is best for you.



Five major types of Aged Care are offered across Australia: Home Care, Aged Care Homes, Transition care, respite care, and temporary restorative services. These three types of care usually require consultation with medical professionals, and options are less extensive than the previous two. Therefore, we will focus on offering some suggestions about choosing a home Care company or aged Care Home.


Aged Care Homes


One of the first things that will likely be a mystery to you when you begin looking into aged care facilities is the language used to describe charges. Let's begin with that.


  • RAD means REF stands for Refundable Accommodation Deposit. It is a type of bond paid in an unpaid lump sum when you move into your new home. The RAD will be refunded once you leave, fewer sums you've agreed to deduct. A different amount applies to various types of rooms.
  • DAP is a Daily Accommodation Payment; It is a monthly payment that contributes to the accommodation's expense. The DAP is due fortnightly or every month. In contrast to the RAD, it is not refundable. DAP isn't refundable. If you have paid the RAD in its entirety, you will not pay for the DAP. The amount of DAP may be decreased by paying a percentage to the RAD.
  • The daily care fee is compulsory and determined as 85% of the total Australian pension for the elderly.
  • A means-tested fee of $245 per calendar day can be due depending on your income, assets, and property. However, the annual and lifetime limits are in place.
  • The government provides subsidies to many Australians living in senior care facilities. However, they aren't available for all aged care facilities. Numerous privately funded aged care facilities aren't approved for the provision of aged care financed by the government.


Create a checklist


If it's time to begin deciding on an Aged Care Facility, it's a good idea to prepare a checklist of the questions you have to ask and the information you need. The checklist may feature items applicable to your particular circumstances. However, here is a list of questions/information you can use as a starting point.


  • Does it appear clean upon initial examination?
  • Does it radiate a warm feeling?
  • Are the people you talk to answering your questions and walking that they are respectful, listening to your needs, and offering you all the time you require to obtain the information you need?
  • What is the menu for the day? (Make sure to observe the variety of dishes being served to ensure that the restaurant is actually delivering the promises they make).
  • What kind of assistance can relatives provide, e.g. could they assist in eating or bathing?
  • What medical facilities and specialists are located on the premises?
  • How far is urgent medical assistance?
  • Are fire and safety drills being conducted frequently?
  • What are the total costs (beware of hidden charges)?
  • What are the security measures for the safekeeping of valuables?
  • What are the available recreational options and facilities?
  • Family members, and especially partners, stay in the same place?
  • What are the visitation hours, and how easy is it to schedule visits after visiting hours?
  • Does the facility provide end-of-life treatment?


Home Care providers


Being taken care of at home is the most preferred option. As with other care homes, various providers offer different services at different prices.

It is important to determine what you're looking for before asking questions. This can be anything from having meals cooked, and the house cleaned to more thorough supervision - and everything between.

Questions to consider:


  • What can I do to help me live my life more easily?
  • Do I require assistance in my health care?
  • What assistance around the house Do I require?
  • What amount will the care provider be able to pay in charges?
  • What should I do if there is a problem?


Here to assist you free of charge to you


Selecting the best-aged care service provider isn't something you can make alone. We can provide details, discuss your situation, and suggest alternatives without cost and obligation. 

Selecting an elderly care provider is a significant choice and a variety of aspects to be considered. 

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